For bugs, error messages, product feedback, feature ideas or improvement suggestions, please use the separate ticket system.

Important Notice

This contact form is intended for business, licensing, commercial, privacy and legal inquiries concerning RIVANOX and its SmartTools.
Please do not submit confidential, sensitive, legal dispute-related, security-critical, medical, financial, contractual, time-critical, technical diagnostic, log, crash-report or error-message information through this form.

This form is not a support ticket system. Please do not use it to submit software error messages, debug logs, crash reports, screenshots with sensitive data, license keys, system reports, device identifiers, internal company information, product ideas, bug reports or feature requests.

For bugs, technical issues, product feedback, feature ideas or improvement suggestions, please use the separate ticket system.

RIVANOX / SCHEIBL+Partner does not provide legal advice, dispute resolution, emergency support, hotline services, consumer advice, general consulting, guaranteed technical support or bug-fix support through this website. Submitting a message does not create a client relationship, support obligation, consulting mandate, confidentiality agreement, contractual obligation, technical support case or duty to respond.

Incoming messages are reviewed on a best-effort basis. We may not respond to incomplete, unclear, unsolicited, unrelated, abusive, automated, promotional, technical-support or non-business-relevant messages.

If confidentiality, legal handling, commercial engagement, diagnostic review or a dedicated support process is required, an appropriate channel or agreement must be arranged separately after initial contact.

Messages submitted through this form are used solely to review and respond to the respective inquiry. We do not sell or reuse contact information for marketing purposes. For details, see our Privacy Policy.